Established in 2016
Each of the activities below is within the standard scope of the cleaning service. Your cleaning person will perform these tasks unless you specifically ask them not to do so. However, since your final bill depends on the duration of the cleaning, you may want to narrow down the scope of cleaning if you have a limited budget.
You can request the following services at no additional fees. Please keep in mind that even though there are no extra charges for these services, they will increase the cleaning duration, and so your total bill will be higher. Some of the below services require specialized equipment, and so we ask you to request them in advance, in the booking form.
Are you looking for advanced cleaning and maintenance help? Check out the deep cleaning service for assistance with:
A one-time basic cleaning service is the best way to try our services before committing to a regular cleaning plan. You can book a single appointment, and decide later on whether it is something for you. If you like the results, you can request the regular cleaning, and we will assign the same cleaning person to you.
Many people already have their regular cleaning person. They are happy with them, and don't want to make a change. We get it! Trusted cleaners are hard to come by and always in high demand - we interview hundreds of cleaning people every year, so take our word for it. If you find the one you like to work with, keep them by all means. But when they go on vacation, or are on a sick leave, don't panic! Simply book a one-off cleaning service with us, and we will match you with one of the vetted cleaners using our platform.
One-time cleaning service is also very popular among Airbnb hosts and short-term rental managers, especially during the spikes in the number of check-ins and check-outs on a given day. A cleaning person booked with us can fill the gap in your regular cleaning team during the most busy periods.
Your cleaner can bring all the necessary equipment & cleaning solvents with her/him.
"I manage a large portfolio of serviced apartments in a few cities across Europe. Occasionally, we have a sudden spike in checkouts, and need to handle 50+ apartments being vacated on a single single day. Our full-time cleaning staff is simply not able to handle that volume of move-outs at once. During such busy periods SPIC AND SPAN. Home & Office Cleaning reliably comes to rescue us. We are able to schedule a cleaning service for multiple properties with them, and even arrange the key handovers. No hassle, proper invoices after the cleaning, and a guarantee that our apartments will be clean when the new guests check in."
"I am absolutely satisfied with the cleaning services of SPIC AND SPAN. Home & Office Cleaning. As promised, all of the cleaned areas are spotlessly clean and I am positively surprised with the attention to detail. I particularly enjoy the feeling of coming to the clean kitchen."
"Ordered the deep cleaning package for my 2-room apartment. I was satisfied with the work done - clean, neat, fast, high quality. I have used other companies previously with similar packages and can confirm that SPIC AND SPAN have managed to do a much better job. The cleaner was sociable, pleasant and attentive to details. All my requests and wishes were taken into account during cleaning. I subscribed to the regular cleaning. Thank you!"
"I want to thank your team for their excellent work. Everything is very clear and well-coordinated from ordering to cleaning and for me this hyper is important. The cleaner did a great job. She arrived on time which is crucial for me (had some bad experiences in the past). I did not see any stain lefts, thing harder to believe as I have 2 dogs. Definitely recommend SPIC AND SPAN."
"Cleaner arrived on time, even a little earlier. The cleaning was done well, I wouldn't have cleaned myself like this. The bathroom is shiny again which I could not wipe myself no matter how hard I tried. She washed everything in the room behind the sofa, helped me take the trash from the balcony to the container and wiped everything in the kitchen. I'm happy with the work. It was my first experience with the company. I will definitely use your services again."
"For the first time, I took advantage of cleaning services through a cleaning company. And I didn't regret it! My house is super clean! We had a white shower with black gross grout and they turned it brand new. The windows look like they just have been installed. Worth the money. Thank you so much for your outstanding work! I will definitely use your services."
The basic cleaning service ordered using our website includes a 100% satisfaction guarantee. We strive to make the home cleaning experience hassle- and stress-free. To eliminate the communication barrier, you can request an English-speaking cleaning lady at no extra cost.
After the cleaning service, you have 24 hours to check whether you like the results. If you're not satisfied, please contact our customer support via email or phone, and tell us about what went wrong. You may request a free 'correction cleaning' (with the same, or different cleaning lady depending on your preference). You may also be eligible for a discount on future cleanings, as well as a partial or 100% refund.
To subscribe to a cleaning service you need to order a "regular cleaning" and select the date of the cleaning. Our customer support will contact you via email (or phone, if you prefer) to ask about your preferred frequency of the service. You can also specify that directly in the booking form. In the near future we're planning to add a subscription option to our booking form.
There is no minimum subscription period. We only ask you to commit to at least 2 cleaning appointments - you can cancel your subscription after the second appointment without consequences. If you're not sure whether the subscription is something right for you, we recommend you try the one-time home cleaning service.
The minimum duration of the regular cleaning service is 2 hours. 2 hours is usually a minimum required time to properly clean a bathroom, a kitchen, and other areas even at smallest homes. If you choose a deep cleaning service, we recommend booking at last 3 hours.